Error Fixes

The Callisto Protocol Bugs (Known Issues & Errors Fix)

The Callisto Protocol is an Action Survival Horror Sci-Fi game released on 2nd December 2022 for the PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S. It has been directed by Glen Schofield, a co-created of the early 10s hit Horror Sci-Fi series, Dead Space. It has been developed by Striking Distance Studios and published by the publishers of the game that brought the Battle Royale genre mainstream, KRAFTON, Inc.

NOTE: The game has used Unreal Engine 5 for its development. So, high-end hardware must be used in order to get the best gameplay experience!

In The Callisto Protocol, you play Jacob Lee, on Jupiter’s dead moon, Callisto, as an inmate in a prison, fighting infected prisoners infected with an unknown disease, while discovering secrets of the facility. The gameplay is seemingly similar to that of Dead Space, with puzzle-solving, and resource-gathering.

It is a fairly new game, so bugs and glitches are bound to occur. It has been released as a final product, but developers these days release half-done games in order to patch them up later on. Or sometimes, you or your computer may be at fault.

This article will provide you with a guide for fixing all kinds of bugs you may encounter while playing The Callisto Protocol. For more content regarding Error fixes of particular games, visit our Error Fixes Tab.

the callisto protocol2
Source: Steam

The Callisto Protocol ERROR/Bugs FIX GUIDE

The instructions below for each subtopic are compiled in a way that ensures there will be no bug issues in the game. You may contact the game developers or write an email for anything specific.

the callisto protocol23
Source: Steam

Check Minimum Requirements

Currently, the game works perfectly on the consoles. For PC, Striking Distance Studios has released the Minimum and Recommended Requirements for The Callisto Protocol on the Epic Games Store/Steam Store. Here are the Minimum and Recommended Requirements:

Minimum Requirements

  • Requires a 64-bit processor and operating system
  • OS: Windows 10/11
  • Processor: Intel® Core™ i5-8400 or AMD Ryzen™ 5 2600
  • Memory: 8 GB RAM
  • Graphics: NVIDIA® GeForce® GTX 1060 or AMD Radeon™ RX 580
  • DirectX: Version 11
  • Storage: 75 GB available space

Recommended Requirements

  • Requires a 64-bit processor and operating system
  • OS: Windows 10/11
  • Processor: Intel® Core™ i7-8700 or AMD Ryzen™ 5 3600
  • Memory: 16 GB RAM
  • Graphics: NVIDIA® GeForce® GTX 1070 or AMD Radeon™ RX 5700
  • DirectX: Version 12
  • Storage: 75 GB available space
  • Additional Notes: SSD recommended
the callisto protocol21
Source: Steam

Windows And GPU Settings

  • Put your PC in Performance Mode
  • Check for a Windows update
  • Turn on Game Mode on Windows
  • Set The Callisto Protocol to “High Priority” in Task Manager
  • Stop all other applications through Task Manager
  • Update your Nvidia/AMD drivers
  • Set Nvidia “adjust image settings with preview” to Performance
the callisto protocol22
Source: Steam

Reinstall Or Verify The Callisto Protocol

You should Reinstall the game, or verify it from Epic Games/Steam. It is advisable to verify rather than reinstall on a PC. The game would be checked and the time wouldn’t be wasted. Here is how to verify it on the Epic Games Launcher.

  • Navigate to the game in the Library
  • Click on the three dots on the game icon
  • Click on Manage and then on Verify
  • This process will verify the files you installed and repair them

Or you can try Reinstalling the game on the Console from the Game Store for the PS4 and PS5, after uninstalling it. The same applies to the Xbox Consoles.

Switch To a Dedicated Graphics Card

If you are using two graphics cards, or are gaming on a laptop, then try switching the default GPU to the dedicated Graphics Card.

  • Open the NVIDIA  control panel
  • Navigate to 3D settings > Manage 3D settings
  • Open the Program settings tab and select your game from the dropdown menu
  • Select the Preferred graphics processor for this program from the second dropdown menu
the callisto protocol223
Source: Steam


These are the common bugs found in The Callisto Protocol:

The Callisto Protocol Crashing On Startup

  • Right-click on The Callisto Protocol on Steam.
  • Click on Properties
  • Go to local files and click on “Verify integrity of game files”
  • This process will verify the files you installed and repair them

The Callisto Protocol Has Low FPS, Freezes, And Hangs

  • Go to start and search Device Manager
  • Click on Display Adapters
  • Right-click on your Graphics Card
  • Click on Update Driver
  • This process updates your graphics drivers to the latest versions
  • You can also go to the official website of your graphics card, and download drivers from there.
  • Close every other application so RAM can be fully utilized
callisto protocol trailer img
Source: The Callisto Protocol

The Callisto Protocol Closes Mid-Game

An Error Relating To .Dll Files

  • Reinstall DirectX on your PC
  • Reinstall The Callisto Protocol from Steam
  • Go to the in-game folder of The Callisto Protocol
  • Go to steamapps and click on Common
  • Go to the game folder and click on commonredist
  • Install all redistributables in that folder

The Callisto Protocol Crashes To Desktop

  • Try reducing your graphics via resolution and quality presets
  • Right-click on the game icon and click on troubleshoot compatibility
  • Select the open with windows 7 setting
  • Select the run as administrator setting
  • Adjust the screen settings and restart the game

The Callisto Protocol Sound Issues

  • Update your sound drivers
  • Check if the correct sound output is selected in Sound Settings
  • Check in-game if the sound bar is correctly placed
  • If the problem still persists, download Realtek audio drivers
Callisto protocol game screenshot
Source: The Callisto Protocol

Black Screen Fix

  • Check the cable through which you have connected your monitor to your PC
  • Roll Back your graphics card driver
  • Update or reinstall your graphics card driver
  • Check your PSU
  • Check your graphics card
  • Change your monitor’s response time setting
  • Disable Game Mode
  • Check your Computer component temperatures
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Source: Steam

These were the best Error Fixes for The Callisto Protocol. Subscribe to our newsletter to keep yourself updated on gaming, tech, and more topics.

Written by
Sukrit Chopra

I love playing games and reading books. What happens if you mix both of them? You write articles you once saw yourself! I have always wanted to write and was busy playing games. Now i'm doing the opposite. Follow me if you ever want a game-buddy! (sus)

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