Wanted to play a game after a long day at work or just sat down to watch your favorite show but your Xbox just showed you a “can’t connect to DHCP server” error!? I understand it can be frustrating. But don’t worry now, cool down, you are reading the right article. We’ll tell you how to fix this issue easily and quickly.
What’s this DHCP error and how does it occur?
Your Xbox series S shows up this error when the DHCP Server fails to assign an IP to your console. Dynamic Host Configuration Protocol(DHCP) is a feature present in routers and modems. The DHCP protocol configures network devices connected to the network. It assigns IP addresses, default gateways, etc. This error usually happens when the IP address to your console isn’t being assigned or assigned the same IP address of a different device that is connected to the same network. Now we’re clear on how the issue arises, so let’s fix it. Please follow the below-mentioned steps one by one to solve your issue.
Fix 1 Power cycle the Console and Router:
This is an easy and quick fix. It’s the good old, tried and tested, Restart!
- Turn off the console and router manually.
- Unplug both the devices from their power source.
- Whilst unplugged, press their power key, doing this will eliminate any static current left.
- Leave them for 20-30 seconds and turn them both back on.
- Connect your Console to the internet once it’s available.
Performing this mostly should fix your issue. If this hasn’t fixed your issue please move on to further fixes.
Fix 2 Reset the router:
Almost all the routers have a reset key, which is mostly located on the back somewhere, sometimes to the sides. What this does is simply make all the router settings to their default, very much like a factory reset. Once you have located the reset button, press and hold it for 10-15 seconds. Sometimes the routers don’t have a button but a tiny hole, then you will have to use a paper clip or something to press it down and hold it for 10-15 seconds. See if this fixes your issue.
Fix 3 Assigning a static IP:
Usually, your devices have a dynamic IP address, which means they are bound to change from time to time. But setting a static IP to any specific device will avoid changing the IP frequently, meaning the IP address will remain the same over time. You can follow the below-mentioned steps to do so:
- Head to the settings menu on your Xbox.
- Select Network.
- Select Advanced Settings.
- Now note down the existing IP address.
- Open the browser on your console, and search for “default gateway”.
- If it asks for login credentials, use the ones that are on your router.
- Select Enable Manual Assignment.
- Now type in the IP address that you have noted before and also type in the 12-digit MAC address. You can find it out by checking out the network information of any other device connected to the same network.
See whether your problem is fixed now after assigning a static IP.
These are some of the possible fixes when Xbox Series S can’t connect to DHCP server. I hope we have been of help to you. If your problem isn’t solved, we’re sorry. You can try contacting Xbox customer support team, we’ll save you some time, here’s the link https://support.xbox.com/contact-us.
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